Shipping policy

Please note

Due to air transport regulations, we cannot send lighters with fuel. You need to buy butane gas yourself. Butane gas can be purchased in major supermarkets！(Please note that this is not grounds for a refund)！

Shipping Policy

Thank you for visiting our website, **www.fyroxia.com**. Below is our shipping policy for international orders, as well as for the UK and the US:

Shipping Services
We provide tracking for all retail orders and ship worldwide at fixed rates:
- For the United States, the shipping fee is $8.99. We offer free shipping throughout the United States on orders over $40.

- For other countries (including the UK and other nations), the shipping fee is $8.

 Order Processing Time
- All orders are shipped from Monday to Saturday.
- After your order has been dispatched, you will receive a confirmation email.
- The preparation time for your order is 1 to 6 business days.

Shipping Methods
- United States: USPS shipping, typically taking 7-12 business days for delivery.
- United Kingdom: Royal Mail, typically taking 7-10 business days for delivery.
- Other Countries: Post NL, typically taking 12-18 business days for delivery.

- Free shipping on all domestic orders over $40 worldwide

Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us. Our customer support team is here to assist you.

- Company Name: EMBERTON FORGE LIMITED
- Brand: Fyroxia
- Customer Service Phone Number: +8618890318958
- Contact Email: zengallen203@gmail.com
- Physical Address: 53 Whateleys Drive, Kenilworth, Warwickshire, CV8 2GY, United Kingdom
- Transaction Number: 14938307

Thank you for choosing Fyroxia, and we look forward to providing you with excellent service!